UX Researcher, Jobs, London, Shoreditch, 157
This vacancy is now closed

UX Researcher - Shoreditch

Ref: 157 Date Posted: Thursday 21 Feb 2019
LinkedIn ShareShare

We are looking for an experienced, motivated and passionate User Experience Researcher to join our digital team at River Island. This role seeks an individual a deep understanding of ethnographic study, research methods and best practice techniques to conduct in depth analysis of user behaviour and their interactions with digital interfaces.



  • Run exploration sessions with users and internal stakeholders to better understand requirements
  • Capture and refine business and customer goals to inform well thought out research and analysis Identify the best methods to support project objectives, blending a mix of qualitative and quantitative research methodologies
  • Define and conduct both quick and in-depth interviews and usability studies, remaining flexible with scope, time and budget constraints
  • Produce high quality recommendations based on research in a format that’s clear and addresses the brief
  • Work with UX Designer's and other key stakeholders to support improvements of both new and existing digital interfaces


WE KNOW WHAT WE’RE DOING… and we know exactly what experience we’re looking for!

  • The ability to conduct and guide quality research, both task specific and more ambiguous topics with high quality output, whilst working closely with other UX practitioners and cross functional teams
  • Working with stakeholders and cross functional teams across the business, that will help shape the direction of our products, confidently communicating recommendations and gaining support and advocacy for the experience research and design process.



If you are ambitious and love working in a busy environment where every day is new, then River Island is the place to be! As a business, we are committed to developing our talent and offer a fantastic training program to help you optimise your performance and support your career progression with the company.

Our working environment is busy, fast moving and responsive to our customers’ needs, much like our training which is unique to our business and reflective of our fun and refreshing brand and our people within it! Our River Academy offers ongoing training and development by running workshops throughout the year varying from courses focusing on softer skills to the more technical courses you may require to perform your duties.

It’s not all work and no play here either…we all work hard but we also like to have fun too! We are a social bunch and regularly host events ranging from Summer and Christmas parties, bake offs, and lots of charity events!


WE LOOK OUT FOR ONE ANOTHER…and in doing so, we provide great benefits for our employees: 

  • 50% Staff Discount
  • Pension Scheme
  • Holiday plus bank holidays
  • Interest Free Season Ticket Loan
  • Ride to work scheme
  • Staff Shop
  • Subsidised canteen